Returns & Refunds
Refund & Returns Policy
We want you to get the right part and be happy with it. If something isn't right, here's how returns work.
30-day returns — no restocking fee
You can return most items within 30 days of delivery for a full refund, with no restocking fee, as long as the part is unused, uninstalled, and in its original packaging.
Fitment Guarantee
If a part doesn't fit a model listed in our "Fits These Models" section, that's on us. We'll cover return shipping and send a replacement or a full refund — no restocking fee, no hassle.
How to start a return
Email us at [support@outdoorpartspro.com] with your order number and the reason for the return, and we'll send you return instructions.
Return shipping
For change-of-mind returns (you ordered the wrong part), you cover return shipping. If the item is defective, damaged, we sent the wrong part, or it doesn't fit a model listed in our "Fits These Models" section, we cover return shipping in full.
Items that can't be returned
For safety and quality reasons, parts that have been installed, used, or removed from sealed packaging cannot be returned unless they are defective.
Defective or wrong parts
If your part arrives defective or doesn't match your order, email a photo to support@outdoorpartspro.com within 30 days and we'll make it right with a replacement or full refund.
Refund timing
Approved refunds are issued to your original payment method within 5–10 business days.